How your personal data is collected, used, and protected — all explained clearly in English.
This Privacy Policy Totalsporty Applicable to all services on the platform. Reading this will show you how seriously we take the responsibility of handling your data.
Totalsporty takes your privacy seriously. This document explains what information we collect when you use our platform, register an account, or get in touch with us — why we collect it, and how we keep it secure.
This policy has been written in plain language with our Bangladeshi users in mind. No important information is buried in complex legal jargon. We want you to clearly understand what Totalsporty does — and does not do — with your data.
This policy was last updated in January 2026. Any future changes will be reflected on this page, and registered users will be notified by email.
Totalsporty collects different types of information for different purposes. The table below provides a breakdown:
| Data Type | Example | When It Is Collected |
|---|---|---|
| Identity Information | Name, date of birth, NID number | Registration |
| Contact Information | Mobile number, email | Registration |
| Financial Information | Mobile Pay/Nagad number, transaction history | Payment |
| Device Information | IP address, browser type, OS | Automated |
| Usage Data | Betting history, preferred sports | In Use |
| Communication Records | Live chat, support tickets | Support |
We only collect information that is necessary to operate the platform, meet legal obligations, and provide you with a better experience. We do not ask for data we don't need.
Totalsporty uses your information for the following purposes:
We never: Selling your data to advertisers, sending spam or irrelevant messages, or using your data for marketing purposes without your consent.
Totalsporty's website and app use cookies and similar tracking technologies. These fall into several categories:
You can disable cookies through your browser settings, though some platform features may not function properly as a result. On the mobile app, tracking permissions can be managed through your device settings.
Totalsporty uses multiple layers of security to protect your data:
In the event of a security incident, we are required to notify affected members within 72 hours. To date, no major data breach has occurred at Totalsporty.
Totalsporty does not retain data longer than necessary. Retention periods depend on the type of data and applicable legal requirements:
| Data Type | Retention Period |
|---|---|
| Account & Identity Information | 5 years after account closure |
| Financial Transaction Records | 7 years as required by law |
| Betting History | For the duration of active account + 2 years |
| Support Contact | 3 years |
| Logs & Device Information | 12 months |
| Analytics data (anonymous) | 36 Months |
After the specified retention period, data is permanently deleted or anonymised in a way that makes identification no longer possible.
As a registered member of Totalsporty, you have certain important rights. You can exercise these by contacting our support team:
You may request a copy of the information we hold about you.
You may request that any incorrect or outdated information be updated.
You may request deletion of your data within the limits permitted by law.
You may request a download of your data in a standard, portable format.
You may request that we restrict the use of your data for specific purposes.
You can opt out of promotional emails or messages at any time.
Totalsporty generally responds to rights-related requests within 30 business days. In complex cases, this may be extended by a further 30 days — you will be notified of the reason if so.
Totalsporty is strictly prohibited for anyone under the age of 18. We do not knowingly collect data from minors. Age verification is carried out at the point of registration.
If a parent believes their child has accidentally created an account, please contact support@totalsporty.app immediately. We will delete that account and all associated data without delay.
For any privacy-related questions, complaints, or rights requests, please contact our data protection team:
We take every concern seriously. If you are not satisfied with the resolution of a complaint, you have the right to escalate it to the relevant regulatory authority.
From Technology to Policy — Protection at Every Level
Every data packet from your device to our servers is encrypted — no one can intercept it in transit.
Your data is never sold to any ad network, data broker, or marketing company — that is our commitment.
We only collect what's necessary to provide our services. There is no intent to gather data beyond that.
Independent third-party experts regularly audit our systems and identify potential vulnerabilities.
No employee can access your data outside the scope of their role. Every access is logged.
In the event of a security incident, the affected member will be notified within 72 hours — without delay.
Your privacy is our top priority at Totalsporty. Register now and enjoy a secure betting experience.